Lost or Stolen Credit Cards and Check Cards

Here’s what to do when your card is lost or stolen.

  • Call U.S. Bank Customer Service immediately - available 24 hours a day.

Personal Credit Cards: 800.285.8585
Personal Check Cards: 800.872.2657

Business Credit Cards: 866.485.4545
Business Check Cards: 800.673.3555

We accept relay calls.

  • Review the Checklist for Card Number or Expiration Date Changes.
  • Monitor your account for any unauthorized transactions and notify us immediately if any look suspicious.
    • Remember: U.S. Bank provides Zero Fraud Liability1, which protects you from unauthorized use of your card. Contact us promptly to file a claim, or if you have any questions.
  • Monitor your credit report for unusual activity. Free copies of your credit report can be accessed at annualcreditreport.com.

Online Account Access

Log in to view your transactions, make payments, set up customized account alerts, and more.

Log In to Online Banking

Related Links and Services

Personal Cards
Know Your Credit Card
Credit Cards
Check Card
Customer Service

Business Cards
Know Your Credit Card
Credit Cards
Customer Service

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1 U.S. Bank provides zero fraud liability for unauthorized transactions.   Zero fraud liability does not apply to certain commercial card transactions made with a business check card. Cardholder must notify U.S. Bank promptly of any unauthorized use. Certain conditions and limitations may apply.
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